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Warranty

What is the warranty on Wardler products?

WARDLER will guarantee your item(s) to be free any issues arising from manufacturing defects within one year of the date of purchase, with the option to extend coverage to two years by registering your product for free at WARDLER -Warranty Request Form. We will replace or repair any defects within the coverage timeframe. This warranty does not cover damage resulting from crashes, misuse, or normal wear and tear, and each case is subject to final determination by our internal warranty team.

This warranty is in lieu of all other express or implied warranties, including, without limitation any warranty of merchantability or fitness for a particular purpose. Except as specified above, and to the maximum extent permitted by applicable law, WARDLER will not be liable for any costs and/or damages, whether direct, indirect, incidental, or consequential, special, punitive or otherwise, including any lost profits, however caused.

How do I present awarranty claim?
  • I bought my product on www.wardler.com: For warranty issues regarding purchases through our online shop, please contact our Customer Service. We will gladly help you with your questions and explain the procedure to you. cs@wardler.com
  • I bought my product at an authorized WARDLER dealer: For warranty questions regarding WARDLER products purchased from an authorized WARDLER dealer, you should always contact your WARDLER dealer of purchase.

View the complete list of authorized WARDLER dealers

What is covered by the WARDLER warranty?

We cover our products with a one-year warranty from purchase against manufacturing defects in material and workmanship. We also offer an option to enroll in a free two-year warranty extension.You can contact your Purchasing WARDLER dealer, and they can provide you with additional information. They will also further assess the situation, and can file a claim on your behalf.

Will my product be repaired or replaced?

When a WARDLER product produces a material or construction flaw within the first year WARDLER will first try to repair the product. If WARDLER cannot repair the product, or the repair costs are higher than the cost of a new product, the product will be replaced with the same or equivalent model.

What is excluded by the warranty that WARDLER offers?
  • Normal wear and tear*, damages
  • Incorrect handling of the garment
  • Negligence or carelessness in caring for the product
    Incorrect maintenance of the product (e.g. not following washing instructions)
  • Damage from a crash, scrape, puncture, fall or accident
  • Damages caused by any alteration, including any repairs carried out by unauthorized persons
  • Damages caused by factors/events outside WARDLER's control (e.g. natural disasters)
  • Any form of modification of the product
  • Users’ subjective assessments, such as comfort and fit
  • Damages caused by prolonged exposure to light (e.g. fading of color) and/or heat sources

*what is normal wear and tear? This is normal and unavoidable aging caused by regular use. No matter how careful you are with your product, your WARDLER product will wear and get older with use. Examples of normal wear and tear (which are excluded from the 2 year warranty) are wear marks from rubbing on points of a motorcycle, general deterioration of the materials and fabrics after repetitive motion over time and fading of the color.

What if I purchased my item outside of United States or Canada?

If you purchased your item from a dealer located outside the United States or Canada, your product is protected by the WARDLER warranty in the country of purchase. Please contact the dealer from whom you purchased the product directly. WARDLER USA is unable to process any warranty claims from dealers residing outside the United States or Canada.

Encountering other issues?

Please reach out to our FAQ here and we will be glad to help.

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"Born from two decades of motorcycle industry expertise, Wardler is committed to redefining protective gear with a focus on design, quality and affordability."

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★ Reviews

Let customers speak for us

181 reviews
Write a review
69%
(125)
20%
(36)
6%
(10)
2%
(3)
4%
(7)
181
17
J
Tornado mesh / Silver / Summer Motorcycle Pants
Jay Cross
Great riding pants

I followed the sizing chart and the fit is great. Very comfortable and nice ventilation for hot weather riding.

P
Storm Rain / Black-Neon Yellow / Motorcycle Rain Jacket
Paul Nass
Wardler rain coat

I ordered an XL to go over my jacket I usually wear when riding and it was perfect. The color is bright and it feels like good material. I would have given it a 5 but haven’t tried it in the rain yet.

J
Chester / Brown / Men's Vintage Motorcycle Gloves
Jason P.
Pleasantly surprised

Cleaned on a Facebook ad because the gear looked like good quality. Did a little prior research and other users seemed to have good experiences. I purchased a pair of leather gloves and was blown away by the quality. I have expensive gloves from the typical brands and these are on par but far less money. Already took them on a ride and they performed well. I did need to stretch them a bit but now they are perfect. Couldn't ask for anything more. The leather is quality, the stitching looks impressive and the styling is great. I'd highly recommend their gloves and will probably try other gear

J
Tornado mesh / Silver / Summer Motorcycle Pants
James
Good riding pants

These are good summer riding pants, we'll vented, fit as intended, seem durable.

J
Tornado Mesh Summer Motorcycle Jacket / Black-Neon Red
James

Fits well. Good warm weather jacket

123

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