Orders

You are able to place an online order through our website https://www.wardler.com Select the desired item, size and color, and then click "add to cart." The product will then be added to your shopping cart. When you’ve completed shopping simply click on the cart icon and complete the checkout process.

To determine your size, you can check our Size Guide. With every product on our website, you will find an item-specific size guide. Please keep in mind that the sizes mentioned are based on standardized measurements. If you have any questions about the right size for you, don't hesitate to contact our Customer Service. For more info on our sizing, please visit our Size Guide >

Please note that our operation is fully automated so once an order is successfully placed online, it will immediately process through our systems and into our warehouse for processing for dispatch. We therefore cannot guarantee that we can amend or cancel orders once they have been placed. Should you wish to update your order, please contact our Customer Service.

When you select your size, you'll immediately see if it is in stock. If a product is not in stock, you will not be able to add it to your shopping cart. For inquiries about the future availability, please contact our Customer Service.

On the rare occasion that we are unable to supply a product that you have ordered, we will notify you by email. We may offer an alternative product or we can provide a full refund.

Please contact our customer service at cs@wardler.com

Make sure enter your card details correctly. We require the card number (the long number that runs through the middle of the card), the expiry date and the CVN (The Card Verification number - the last three digits on the reverse of the card). If you have a Switch/Maestro card, your card may also have a Card Issue Number and/or a Issue Date. If your card has these, you must enter them exactly as presented on the card.

Other reasons for an unsuccessful order might include: Card expired, Card not authorized by the issuing bank, Address not successfully verified etc. For security reasons we cannot disclose the exact reasons for an unsuccessful order.

Please note that we use advanced fraud screening software to identify and stop fraudulent purchases. This is for your own protection. We work closely with the Police to prosecute criminal activity.

Please reach out to our FAQ here and we will be glad to help