Frequently Asked Questions

Yes you can. You must still enter your billing address which will be authenticated when you place your order. If your delivery address is not in the same country as your billing address, you may find that the currency of your order changes to reflect that delivery country. Also, due to licensing restrictions, not all products are available to be delivered to all countries, but don’t worry, the basket will tell you if the item in your basket has licensing restrictions in that delivery country.

Go to My Account . You can retrieve these easily by using our “forgotten password?” tool which will email you a reminder.

Log in to your My Account at any time and update your details, including your address and telephone number

Yes, our website uses HTTPS (Hypertext Transfer Protocol Secure), which means you are purchasing from us through a secure connection. All payments are processed in compliance with PCI DSS (Payment Card Industry Data Security Standard), ensuring that you can shop with confidence and peace of mind.

Yes, We ship internationally, Warlder now offers international shipping! No matter where you are, you can now enjoy our high-quality motorcycle gear. To check if we ship to your country, please follow these steps during checkout:

1. Select your shipping country from the dropdown menu.
2. Enter your postal code.

This will allow us to determine if your location is eligible for shipping and provide accurate shipping rates.

No, currently we do not have physical stores to visit.

We try to have a very lenient return policy. We understand that every jacket, helmet, etc., may fit a bit differently and it can be difficult to buy that item on the Internet and be sure it fits correctly. See our Return and Refund Policies for details.

At Wardler, we are committed to providing transparent pricing to our customers. Sales tax is calculated and applied based on your shipping address and local tax regulations. As tax laws can vary between different regions, the final sales tax amount will be displayed during checkout before you complete your purchase. If you have any further questions or need assistance, please feel free to contact our customer service team. We're here to help!

We do restock certain styles on a regular basis but cannot guarantee all styles/sizes will become available. The best way to be sure is to send us information on the product and we can let you know when we might expect more back in. We are confident however, that we will have something in stock to suit your requirements.

We release new styles constantly throughout the year and therefore do not have a printed catalogue available to customers. Customers who wish to be kept informed of new styles should subscribe to our Email Newsletter.

Our Newsletters are emailed to subscribers when we have something exciting to tell you. This gives you the chance to be the first to hear about our latest styles. Subscription is free. When you place an order, we also give you the opportunity to opt-in to our newsletter. We respect your privacy and will not pass on your details to any other companies or organizations and will only use your email to send you the newsletters. You can also unsubscribe at any time. For full details read our Our Privacy Policy.

To opt-out of our email newsletter, simply click on the ‘Unsubscribe’ link at the bottom of the email we sent you. You will then be instantly unsubscribed and will receive no further E-mail Newsletters unless you choose to re-subscribe to them. If you have an account with us, you can also update your mailing preference in the My Account area