Absolutely, no problem. If the item(s) you ordered does not work for you, you have 30 days to send it back to us. Please note that all returned items must be unused (i.e. new), undamaged, in the original packaging, and with all labels and hangtags affixed. We will issue a full refund to your original payment method.

Any merchandise or parts which shows signs of use (wear, bugs, dirt, smell, pet hair, scuffing, mounting, etc) or otherwise is in a condition other than it was received cannot be returned.

Yes, exchanges are possible!
Please contact our customer service team at cs@wardler.com, and they will assist you in making the exchange process as smooth as possible. For exchanges, you will need to send the products to our office at your cost, and we will ship the exchanged item to you with free shipping.

At WARDLER, we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, we offer the following refund policies:

Return Period: You have 30 days from the date of delivery to return eligible items.
Eligibility: To be eligible for a refund, items must be unused, in their original packaging, with all tags attached.
Reasons for Refunds: Refunds are available for the following reasons:

• Defective or damaged items
• Incorrect items received
• Change of mind (if applicable)

Non-Refundable Items: The following items are not eligible for refunds:

• Customized or personalized items
• Clearance or sale items

Refund Process:
a. Contact Customer Service: Please contact our customer service team at cs@wardler.com to initiate the return process.
b. Return Authorization: Upon approval, you will receive a return authorization and instructions on how to return the item.
c. Return Shipping: You are responsible for the return shipping costs unless the return is due to our error (e.g., defective or incorrect item).
d. Inspection and Refund: Once we receive and inspect the returned item, we will process your refund to the original payment method within 3 business days.

Refund Amount: The refund amount will exclude any shipping fees paid on the original order unless the return is due to our error.
Exchanges: We currently do not offer direct exchanges. If you need a different size or item, please initiate a return for the original item and place a new order.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance.
Contact Us: For any questions or assistance regarding refunds, please reach out to our customer support team at cs@wardler.com

We kindly ask that you refrain from misusing this policy by purchasing multiple (more than 2) identical or similar items with the intention of returning most of your order. If you have any doubts about sizing or suitability for any items before making a purchase, please reach out to us at cs@wardler.com, and we'll gladly assist you in making the right choice! In cases of policy abuse, we reserve the right to apply a return fee, restocking fee, or decline further service.

Items/orders need to be authorized for return. If you need to return a product please contact cs@wardler.com and we will be pleased to help you out.

No, this is not possible. Any items purchased from one of our authorized dealers will need to be returned to that dealer.

From the moment your return shipment arrives at our warehouse and the return is processed, we aim to refund your money within 3 business days (depending on your original form of payment) with a maximum of 14 days. We always refund your money to your original form of payment. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.

If you have received an item that is damaged, defective or incorrect, please contact our Customer Services team to discuss this further, prior to returning your goods.
Please note that you may be asked to provide a photograph of the damaged/defective/incorrect items.

If you are returning an item because of an error on our part or, in accordance with our returns policy, because it is damaged, defective or incorrect, we will refund the delivery charges incurred in sending the item to you. BBF Motorsports LLC will only send you a replacement or provide a refund for a damaged, defective or incorrect item once our customer services rep has received proof of fault.

In the event we find no fault, we reserve the right to re-charge you for the item/s and to recover our fees and expenses from you.

• For customers in the contiguous 48 U.S. States, WARDLER provides the option of printing out a pre-paid UPS shipping label for a fee of $15.99. This fee will be deducted from your total refund amount.
• For customers in any location, you have the option of using the carrier of your choice to return your order to us. We recommend shipping with a method which includes tracking and insurance for your return shipment.
• All shipments must be made prepaid; packages shipped COD will be rejected. Any Refused, Undelivered, or Abandoned package will be subject to a $10 Service Fee.
  

Please reach out to our FAQ here and we will be glad to help